Customer online stores
Online stores let your customers (or their end buyers) submit order details through a branded storefront — useful for fundraisers, team orders, and campaigns where you collect many line items into one production run.
What it is
A store is linked to your workspace. You configure products, decoration options, and checkout flow; buyers place orders that roll up into your shop’s order management.
Ideal when:
- A school or organization runs a fundraiser shirt sale
- A client wants employees to order from a fixed catalog
- You need self-serve size/color collection before you quote production
Getting started
Availability depends on your plan and beta access. From your workspace:
- Set up the store catalog and artwork rules (admin configuration).
- Share the store URL with the customer’s audience.
- Monitor incoming orders in Shop → Orders like any other job.
(Detailed store builder steps are expanding — ask your workspace admin or support if you do not see Stores in the sidebar.)
How it connects to production
Store orders become orders in the main system — same path as Quote to cash: artwork, approval where needed, production, and invoicing.
Tips
- Close store intake before you lock sizes for production.
- Use one store per campaign when possible to simplify reconciliation.
- Pair with Invoices & payments for post-campaign billing to the organization.